Terms

Returns

We do not accept returns if there is a sizing issue or distaste with the product unfortunately, we do however accept returns if the item is significantly not as described so please do check the sizing measurements on the listing. If you do believe there is an issue with your product please see our contact section to get in touch. Return postage is to be paid by the buyer and to avoid loss of product in transit please send the item back recorded/signed for delivery with the appropriate insurance coverage. For a return to be accepted the item must be unworn, unwashed and in the original packaging in the same state they arrived in.

Please be aware that all items not listed as 'brand new' will be used and vintage and therefore will show signs of being worn however all defects will be used. We may miss minor signs of wear when listing.

Shipping

All items are sent using Royal Mail signed for, the price may vary depending on value of item and weight. You will be provided with a tracking number after purchase and postage has been completed. We usually post the same or next working day, there may be a delay the event of bank holidays or personal circumstances. If you believe your item is lost in transit or is damaged upon arrival we are not accountable but will help with any information you may need to give to Royal Mail to file a missing or damaged parcel claim, again please see our contact section to get in touch.

By purchasing through our website you agree to the above terms. We may change these terms and conditions so please make sure to check on occasions. We may correct errors on the site or update information without notice.

Thanks,

Rob's Rack